What To Do When a Plumber Gets Bad Online Reviews

Reading Reviews on Moving Company

When your plumbing business recieves a negative review on Yelp, Google My Business, or any home service directory, it can seem like the end of the world. But, this doesn’t mean you need to panic. Being strategic about how handle your reviews — a practice called reputation management — can help you leverage your good […]

What is reputation, and how does it impact your business?

Reputation management

The digital world has strengthened the “word of mouth” tactic. Now almost every website that lists multiple purchasing options contains a review section right underneath the products or service advertised. Anyone who has visited, made a purchase, or received any form of service from a business or organization can leave a review based on their […]

Help with Yelp: Engagement is Essential

woman drinking coffee while working online from home

Importance of Engaging Customers on Yelp A good Yelp page is essential for any business nowadays. Potential consumers are using Yelp reviews and ratings to compare and contrast different businesses. In addition, leaving reviews is one of the many important ways a consumer engages with a company and an easy means for them to feel […]